Privacy Policy

Starlight Privacy Policy

Effective Date: Jul 30, 2024

1. Introduction

Welcome to Starlight. We are committed to protecting the privacy of our users and partners. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your information.

2. Information Collection

We collect information from users and partners to enhance our services. This includes, but is not limited to:

Personal Identification Information: Name, Email, Phone Number, Address

Financial Information: Income, Spending Habits, Transaction History, Expense Categories

Special Status Information: Public Benefits Usage, Veteran Status

Analytics

Depending on how you interact with us, we and our partners may also use these technologies to gather information about how you view and use our Site and content, and to connect your activity with other information we store about you. Some of these partners include, for example, Google Analytics and DataDog, which allows us to view information about traffic to our Site and helps us understand how visitors use our Site. 

Google Analytics uses cookies to help us analyze how users use the Site and enhance your experience when you use the Site. For more information on Google Analytics (including how it uses data for its own purposes, e.g., for profiling or linking it to other information) please visit the Google Analytics Terms of Use, the Google Analytics’ Privacy and Data Protection Guidelines and in the Google Privacy Policy

We additionally may use session replay analytics services, such as those provided by DataDog. These services allow us to record and replay an interaction with the Site, which helps us identify, reproduce, and resolve errors, and provides us with insight into Site usage and our design features. For more information about how DataDog uses your personal information, please visit the DataDog Privacy Policy

Some technologies used on our Site may collect information about your online activities over time and across third-party websites or other online services. The manner in which these third parties collect, use, store, and disclose your information is governed by the policies of such third parties. We have no responsibility for the privacy practices or other actions of any third party that may be enabled within, or integrated with, the Site.

3. Use of Information

Your information is used to:

Deliver personalized savings and services.

Enhance user experience and service quality.

Communicate relevant offers and information.

4. Disclosure of Information

We may disclose information with:

Partners: banks, credit unions and other entities with whom we partner to provide our services.

Service Providers: Companies aiding in service delivery.

Legal Obligations: When required by law or to protect rights and safety.

Corporate Transactions: If we sell all or a part or our business, or if we engage in financings, enter into bankruptcy, or similar corporate transactions, we may disclose information to the other party to the transaction. 

5. Changes to This Privacy Policy

We may update this policy. Changes will be posted here, with a notice of the effective date.

6. Contact Us

For questions or concerns about this Privacy Policy or your data, contact us at [email protected]